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.NZ Registrant Agreement



Domain Directors Pty Ltd
ACN 100 504 596

.NZ Registrant Agreement
Core Terms and Conditions


1. The Registrar’s Obligations

We agree that we will:

1.1 comply with all .nz policies and accurately represent these to you;

1.2 disclose accurately and completely all our terms and conditions associated with your use of

our services to register and maintain a domain name sought to be used by you, including price

and billing information;

1.3 comply with your lawful directions in a diligent and timely manner regarding your .nz domain

name, (for example, registration, cancellation, amendment, deletion, and associated technical

support and billing);

1.4 process any new .nz domain name registrations with the registry within 24 hours from the time

we receive all the information required to complete a registration, if it is within our advertised

business hours of 9 am.- 5 pm Monday-Friday, and otherwise within 48 hours;

1.5 notify you of the registration of your domain name(s), including the details of: the domain

name, your contact details, our contact details, the registration period, the unique

authentication ID for your domain name and your obligations as a registrant;

1.6 arrange for correction of any error in the information in the register about any domain name

registered to you when requested;

1.7 provide to you, or to someone we reasonably believe to be acting on your behalf, the unique

authentication ID for your domain name when requested and for no charge;

1.8 use your personal information only as authorised by you;

1.9 take all reasonable steps to safeguard and protect all information about you stored in our

databases and system(s);

1.10 comply with any order of any authority having jurisdiction regarding any domain name

registered to you;

1.11 use our best endeavours to deal with any complaints you may have about the services we

provide for you.

2. The Registrant’s Obligations

You agree that you will:

2.1 comply with the .nz policies. You agree that you have read and understood the current

policies;  A full list of .n policies can be found here

2.2 make sure all information you give us is accurate and complete, keep us informed of changes

to any information you give us, and that you have the authority to enter into this agreement;

2.3 keep the unique authentication ID for your domain name and any other security information

that we give to you confidential, safe and secure;

2.4 satisfy yourself that your use of a domain name will not infringe anybody’s intellectual property

rights and protect us, and everybody we are in any business relationship with to provide

services to you, from any such claim;

2.5 ensure that you only use our services for a lawful purpose;

2.6 ensure that the use of any domain name registered to you does not interfere with other users

of the Internet;

2.7 ensure that any order of any authority having jurisdiction regarding any domain name

registered to you is complied with;

2.8 protect us, and everybody we have a business relationship with, against any legal action taken

against us because of the receipt or use of our services by you or someone you are

responsible for, including reliance by us or anybody we have a business relationship with, on

information supplied by you.

Duties of Other Persons

2.9 You agree to make sure everyone you are responsible for or who uses a domain name

registered to you also meets the above duties.

3. Registration of a Domain Name

When a domain name in the .nz domain name space is registered to you, or in your name as directed

by you, then you agree:

3.1 that the following information becomes available to any member of the public:

o your name,

o your contact details and

o the domain name, its commencement and expiry dates and addresses/details of the

name servers for it, and our name.

3.2 the domain name is registered in your name only because no other person has it according to

the records of the register; and

3.3 neither we nor anybody else is representing anything else to anybody regarding that domain

name. The entry of a domain name in the "who is" database shall not be taken as evidence of

anything other than such registration; and

3.4 that you protect us and everybody we have a business relationship with to provide services to

you, from any claim arising out of the domain name being registered in your name or as you


4. Register is the Record

For all purposes the details shown in the register shall be treated as correct and the authoritative


5. Payment of Fees

5.1 You agree to pay for the services we provide for you.

5.2 If you transfer a domain name registered to you to another registrant or to be managed by

another registrar, all charges owing to us shall become immediately due and payable on the

date of that transfer.

5.3 We may alter our fees from time to time. When we alter them we will send you notice of the

alteration 30 days before the new fee takes effect.

5.4 Our usual fees are for registry charges and associated processing time, We

may also charge additional fees for unusual request for services provided by us.

We will tell you before any additional charge is incurred.

5.5 Our prices are charged in Australian dollars and include GST for Australian Residents only.

6. Suspension And Refusal To Supply Services

If you do not pay our charges for a domain name registered to you we may:

• cancel registration of that domain name; or

• refuse to provide a service you request.

7. Cancellation of a Domain Name

If we are going to cancel the registration of a domain name registered to you as a result of you not

paying our charges relating to that registration, we will give you fourteen days notice before we initiate

action to cancel that domain name.

8. Exclusion of Liability

We exclude all liability we may have to you for any claim except where we have acted in bad faith.

This exclusion also applies for the benefit of :

8.1 InternetNZ, the registry and any other entity we are in any business relationship with;

8.2 every officer, employee, contractor, agent of us or any entity in clause 8.1;

8.3 anyone else we get to perform our duties under any agreement you have with us.

None of the persons specified above is liable or has to pay you for anything else in connection with or

resulting from anything any of us does or does not do, or delays in doing, whether or not it is

contemplated or authorised by any agreement you have with us.

This exclusion applies whatever you are claiming for and in whatever way liability might arise.

This exclusion does not prevent you getting a court order requiring us to do anything we have agreed

to do for you and does not limit any rights you may have under the Consumer Guarantees Act 1993.

9. Limitation of our Liability

We have excluded all other liability we or any of the persons specified in clause 8 may have to you. If

any of those persons is ever liable to you and, for any reason, cannot rely on the exclusion of liability

set out in clause 8 then this clause applies.

Where this clause applies, the maximum combined amount the persons specified above (together) will

have to pay you and anyone else who uses the services we provide for you (together) is the amount of

the last month's fee paid by you under this agreement.

10. Law and Jurisdiction Applying to this Agreement

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and

continues to apply no matter where you are located at the time any of the services are provided or

where you reside. This will be the case until this agreement is cancelled except to the extent clause 14

says otherwise.

To the extent legally permitted:

10.1 all our services are provided under New Zealand law;

10.2 any claim or dispute arising out of or in connection with this agreement must be instituted

within 60 days from the date the relevant service was supplied to you;

10.3 except as otherwise stated, you may take action against us only in a New Zealand court;

10.4 where you or any registrant for whom you act supplies incorrect information regarding a

domain name and we incur cost in any matter concerning that name then we may recover the

costs incurred by us from you.

11. Cancelling the Agreement

11.1 We may cancel or suspend this agreement by giving you one months notice if you do not meet

your duties to us.

11.2 We may end the agreement for any other reason by giving you one month's notice.

12. More Than One Person

You are responsible for everybody who you permit to act for you as a registrant. We will take

reasonable care to satisfy ourself that you have permitted those persons to act for you.

13. Each Clause Separately Binding

Each clause of the agreement you have with us is separately binding.

If for any reason we, you, or any of the persons specified in clause 8 cannot rely on any clause, all

other clauses of it are binding.

14. Rights and Responsibilities that Continue

The cancelling of any agreement you have with us does not affect any rights and responsibilities,

which are intended to continue or come into force afterwards. These include the rights and duties

under 2, 4 - 10, 12 – 13, and this clause 14.

Domain Directors Pty Ltd
ACN 100 504 596

Phone (+61 3 9783 1800)
Fax (+61 3 9783 6844)

Postal Address: PO BOX 7070
Karingal Centre, Victoria, Australia, 3199



International Domain Name Registrar

© 2003 Domain Directors Pty Ltd
ACN 100 504 596
Postal Address : GPO BOX 988 MELBOURNE VIC AU 3001
Telephone : 1800 220 123
Fax : 61 3 9783 6844
E-mail :